PrimeRFP SCOUT · Federal Contract Recompete Brief · GSA MAS

W9124D24F0452CLOUD experience technical support — Ttec Government Solutions, LLC

Ttec Government Solutions, LLC holds $60.5M across 70 federal awards, concentrated at Department of Homeland Security (DHS). This PIID sits alongside 2 related awards under parent GS35F151GA. The prior award was single-bid — competitive dynamics may favor a challenge. PoP ended Sep 29, 2025 — the usual 12–18 month planning window is closed; recompete action looks late or overdue.

W6qm Micc-Ft Knox

Awarding office

Ttec Government Solutions, LLC

Recipient

Sep 29, 2025

PoP end

$302K

Obligated

$417K

Potential

541519

NAICS

DG11

PSC

GSA MAS

Vehicle

1 bidders on last award

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Contract facts

Federal

Contract numberW9124D24F0452

Also listed asW9124D-24-F-0452

Also listed asGS35F151GA-W9124D24F0452

AgencyW6qm Micc-Ft Knox

Awarding officeW6qm Micc-Ft Knox

Awarding agencyDepartment of Defense (DOD)

Funding agencyDepartment of Defense (DOD)

IncumbentTtec Government Solutions, LLC

CAGE36PV4

UEIZSFKFBKXEXX3

NAICS541519

PSCDG11

VehicleGSA MAS

Parent IDIQ / IDVGS35F151GA

Place of performanceABERDEEN PROVING GROUND MD

Pricing typeFirm Fixed Price

Extent competedFull And Open Competition

Related solicitationW9124D24R0137

PoP startSep 30, 2024

PoP end (current)Sep 29, 2025

Obligated$302K

Current value$302K

Potential value$417K

CLOUD EXPERIENCE TECHNICAL SUPPORT ABC CALL CENTER BRIDGE. is a federal award for W6qm Micc-Ft Knox held by Ttec Government Solutions, LLC. Estimated value $417K ($302K obligated). Current period of performance ends Sep 29, 2025. Last award drew 1 bidder. Place of performance: ABERDEEN PROVING GROUND MD. Related solicitation W9124D24R0137.

CLOUD EXPERIENCE TECHNICAL SUPPORT ABC CALL CENTER BRIDGE.

Recompete timing

Public

● Past PoP end (343 days ago)

Current PoP ended Sep 29, 2025 (343 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.

Incumbent footprint

Public record

Ttec Government Solutions, LLC — $60.5M obligated across 70 awards (firm-wide, all agencies) · lead buyer Department of Homeland Security (DHS).

% of firm-wide obligated ($60.5M) · all agencies

Department of Homeland Security (DHS)$54.3M · 90%General Services Administration (GSA)$2.9M · 5%Department of Defense (DOD)$2.0M · 3%Department of Health and Human Services (HHS)$730K · 1%

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Related awards

Same parent · incumbent

205AE926F00062

CONTACT CENTER ENTERPRISE INFRASTRUCTURE SOFTWARE AND SOLUTIONS

$21.0M

Aug 6, 2027

H9224023P0031

EZ PASS ACCOUNT - OPTION 2 TOLLS

$143K

Jun 27, 2028

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Frequently asked questions

What is contract W9124D24F0452?

W9124D24F0452 (CLOUD experience technical support) is a W6qm Micc-Ft Knox award with a potential value of $417K, currently held by Ttec Government Solutions, LLC. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.

What is W9124D-24-F-0452?

W9124D-24-F-0452 is the dashed form of PIID W9124D24F0452 (CLOUD experience technical support), held by Ttec Government Solutions, LLC. Same award — SCOUT canonicalizes compact, dashed, and parent-child identifiers to one brief.

Which office awarded W9124D24F0452?

W6qm Micc-Ft Knox awarded W9124D24F0452 to Ttec Government Solutions, LLC (potential $417K).

Who is the incumbent on W9124D24F0452?

Ttec Government Solutions, LLC is the incumbent with $60.5M across 70 related awards in SCOUT’s public footprint. The current period of performance ends Sep 29, 2025.

When does Ttec Government Solutions, LLC’s W9124D24F0452 come up for recompete?

SCOUT tracks a period-of-performance end of Sep 29, 2025. Actual solicitation timing can shift with extensions, bridges, or consolidations.

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Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.

Data as of Jun 23, 2026 · refreshed monthlyLatest procurement action Sep 30, 2024