PrimerFP - AI-Powered RFP Solutions

Terms of Service

Last Updated: June 3, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement made between you and PrimerFP ("we," "us," or "our") concerning your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

2. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of PrimerFP and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of PrimerFP.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account. You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your password.

4. User Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, or other material. You are responsible for the content you post, and you retain any ownership rights you have in such content. By posting content, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content in connection with our Service.

5. Prohibited Uses

You agree not to use the Service in any way that:

  • Violates any applicable law or regulation
  • Infringes on the rights of others
  • Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable
  • Jeopardizes the security of your account or the Service
  • Attempts to decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Service
  • Uses the Service for unauthorized advertising or marketing

6. Privacy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, and share your information. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

We do not sell, trade, or otherwise transfer your personal information to outside parties. Please review our Privacy Policy for more details.

7. SMS Communications and Messaging Rates

If you opt in to receive SMS (text message) communications from PrimerFP, you understand and agree that:

  • Message and data rates may apply to each text message sent or received in connection with PrimeRFP services, according to your wireless service provider's terms and pricing plan.
  • You are responsible for any fees or charges incurred for receiving SMS messages on your mobile device, including overages and fees for international messaging where applicable.
  • Message frequency varies based on your account settings and usage of our services. We send messages related to account activity, RFP deadlines, security alerts, and product updates.
  • You can opt out of receiving SMS messages at any time by replying "STOP" to any message from us or by contacting support@primerfp.com.

By providing your mobile phone number and opting in to our SMS communications, you confirm that you are the subscriber of the relevant phone number or have the subscriber's permission to receive text messages at this number.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

9. Limitation of Liability

In no event shall PrimerFP, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use or alteration of your transmissions or content

10. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@primerfp.com