PrimerFP - AI-Powered RFP Solutions

Privacy Policy

Last Updated: June 3, 2025

1. Introduction

At PrimerFP ("we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, phone number, and other identifiers you provide when using our services, signing up for newsletters, or contacting us.
  • Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
  • Communication Data: Any information you provide when contacting us, including through forms, email, or other methods.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service, updates, and marketing purposes
  • Send you emails and SMS messages (if you've opted in)
  • Find and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. This is a core commitment of our privacy policy.

We may share information in the following limited circumstances:

  • Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information where required by law or if we believe that such action is necessary to comply with a legal obligation.
  • Business Transfers: If we or our assets are acquired, or in the unlikely event of bankruptcy, user information may be one of the transferred assets.

5. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal data
  • The right to rectify inaccurate personal data
  • The right to request deletion of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing of your personal data

7. SMS Communications

If you've opted in to receive SMS communications from us, we'll use your phone number to send you the types of messages described in our SMS opt-in process. You can opt out at any time by replying STOP to any message or by contacting us directly.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13, we will delete that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@primerfp.com