Contract facts
FederalTO REPLACE THE EXISTING HARDWARE-BASED, ON-PREMISE CALL CENTER WITH A CLOUD-BASED SAAS CONTACT CENTER SOLUTION THAT SUPPORTS CHRA CUSTOMERS AND STAFF LOCATED BOTH WITHIN CONUS AND OCONUS. is a federal award for W4mm Usa Joint Munitions Cmd held by Ttec Government Solutions, LLC. Estimated value $1.9M ($1.9M obligated). Current period of performance ends Sep 30, 2024. Last award drew 1 bidder. Place of performance: ENGLEWOOD CO.
TO REPLACE THE EXISTING HARDWARE-BASED, ON-PREMISE CALL CENTER WITH A CLOUD-BASED SAAS CONTACT CENTER SOLUTION THAT SUPPORTS CHRA CUSTOMERS AND STAFF LOCATED BOTH WITHIN CONUS AND OCONUS.
Recompete timing
PublicCurrent PoP ended Sep 30, 2024 (707 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.
Incumbent footprint
Public recordTtec Government Solutions, LLC — $60.5M obligated across 70 awards (firm-wide, all agencies) · lead buyer Department of Homeland Security (DHS).
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Frequently asked questions
What is contract W52P1J22F0472?
W52P1J22F0472 (Replace the existing hardware-based on-premise) is a W4mm Usa Joint Munitions Cmd award with a potential value of $1.9M, currently held by Ttec Government Solutions, LLC. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
What is W52P1J-22-F-0472?
W52P1J-22-F-0472 is the dashed form of PIID W52P1J22F0472 (Replace the existing hardware-based on-premise), held by Ttec Government Solutions, LLC. Same award — SCOUT canonicalizes compact, dashed, and parent-child identifiers to one brief.
Which office awarded W52P1J22F0472?
W4mm Usa Joint Munitions Cmd awarded W52P1J22F0472 to Ttec Government Solutions, LLC (potential $1.9M).
Who is the incumbent on W52P1J22F0472?
Ttec Government Solutions, LLC is the incumbent with $60.5M across 70 related awards in SCOUT’s public footprint. The current period of performance ends Sep 30, 2024.
When does Ttec Government Solutions, LLC’s W52P1J22F0472 come up for recompete?
SCOUT tracks a period-of-performance end of Sep 30, 2024. Actual solicitation timing can shift with extensions, bridges, or consolidations.
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Compare plansData: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.