Contract facts
NONETO ENHANCE CUSTOMER EXPERIENCE ACROSS CHANNELS BY ESTABLISHING COMPREHENSIVE UNDERSTANDING OF CUSTOMER NEEDS, DEVELOPING DATA-DRIVEN COMMUNICATIONS STRATEGY, IMPROVING CONSISTENCY, TRANSPARENCY, AND ACCESSIBILITY, ULTIMATELY REDUCING CUSTOMER EFFORT. is a federal NONE award for Defense Ci And Security Agency held by Rockwood Company LLC. Estimated value $9M ($4.3M obligated). Current period of performance ends Sep 28, 2026 (potential Mar 28, 2028). Last award drew 1 bidder. Place of performance: WASHINGTON DC. Related solicitation HS002125QE015.
TO ENHANCE CUSTOMER EXPERIENCE ACROSS CHANNELS BY ESTABLISHING COMPREHENSIVE UNDERSTANDING OF CUSTOMER NEEDS, DEVELOPING DATA-DRIVEN COMMUNICATIONS STRATEGY, IMPROVING CONSISTENCY, TRANSPARENCY, AND ACCESSIBILITY, ULTIMATELY REDUCING CUSTOMER EFFORT.
Recompete timing
PublicCurrent PoP ends Sep 28, 2026 (21 days remaining). Agencies typically plan 12–18 months ahead — at 0.7 months out, that window is already open. The buying decision is likely already in motion.
Incumbent footprint
Public recordRockwood Company LLC — $7.2M obligated across 10 awards (firm-wide, all agencies) · lead buyer Department of Defense (DOD).
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Frequently asked questions
What is contract HS002125PE015?
HS002125PE015 (Enhance customer experience ACROSS channels BY) is a Defense Ci And Security Agency award with a potential value of $9M, currently held by Rockwood Company LLC. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
Which office awarded HS002125PE015?
Defense Ci And Security Agency awarded HS002125PE015 to Rockwood Company LLC (potential $9M).
Who is the incumbent on HS002125PE015?
Rockwood Company LLC is the incumbent with $7.2M across 10 related awards in SCOUT’s public footprint. The current period of performance ends Sep 28, 2026.
When does Rockwood Company LLC’s HS002125PE015 come up for recompete?
SCOUT tracks a period-of-performance end of Sep 28, 2026. Actual solicitation timing can shift with extensions, bridges, or consolidations.
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Compare plansData: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.