Contract facts
UnrestrictedTo Enhance Customer Experience Across Channels by Establishing Comprehensive Understanding of Customer Needs, Developin… is a federal Unrestricted award for Defense Ci And Security Agency held by Rockwood Company LLC. Estimated value $6M ($5.9M obligated). Current period of performance ends Sep 28, 2026 (potential Mar 28, 2028). Last award drew 1 bidder. Place of performance: WASHINGTON DC. Related solicitation HS002125QE015.
To enhance customer experience across channels by establishing comprehensive understanding of customer needs, developing data-driven communications strategy, improving consistency, transparency, and accessibility, ultimately reducing customer effort. Latest action is a modification.
Recompete timing
PublicCurrent PoP ended Sep 28, 2026 (20 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.
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Incumbent footprint
Public recordRockwood Company LLC — $7.2M obligated across 10 awards (firm-wide, all agencies) · lead buyer Department of Defense (DOD).
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Frequently asked questions
What is contract HS002125PE015?
HS002125PE015 (Enhance customer experience across channels by) is a Defense Ci And Security Agency award with a potential value of $6M, currently held by Rockwood Company LLC. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
Which office awarded HS002125PE015?
Defense Ci And Security Agency awarded HS002125PE015 to Rockwood Company LLC (potential $6M).
Who is the incumbent on HS002125PE015?
Rockwood Company LLC is the incumbent with $7.2M across 10 related awards in SCOUT’s public footprint. The current period of performance ends Sep 28, 2026.
When does Rockwood Company LLC’s HS002125PE015 come up for recompete?
SCOUT tracks a period-of-performance end of Sep 28, 2026. Actual solicitation timing can shift with extensions, bridges, or consolidations.
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