Contract facts
SBACOMPLAINT HANDLING & CONTINUOUS IMPROVEMENT SUPPORT SERVIES is a federal SBA award for Consumer Finance Protection Bureau held by Northridge Group, Inc.., the. Estimated value $7.6M ($2.9M obligated). Current period of performance ends Sep 28, 2026 (potential Sep 28, 2027). Last award drew 2 bidders. Place of performance: WASHINGTON DC. Related solicitation 9531CB22Q0049.
COMPLAINT HANDLING & CONTINUOUS IMPROVEMENT SUPPORT SERVIES
Recompete timing
PublicCurrent PoP ends Sep 28, 2026 (36 days remaining). Agencies typically plan 12–18 months ahead — at 1.2 months out, that window is already open. The buying decision is likely already in motion.
Incumbent footprint
Public recordNorthridge Group, Inc.., the — $1.9M obligated across 5 awards (firm-wide, all agencies) · lead buyer Consumer Financial Protection Bureau (CFPB).
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Frequently asked questions
What is contract 9531CB22F0092?
9531CB22F0092 (Complaint handling continuous improvement) is a Consumer Finance Protection Bureau award with a potential value of $7.6M, currently held by Northridge Group, Inc.., the. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
What is 9531CB-22-F-0092?
9531CB-22-F-0092 is the dashed form of PIID 9531CB22F0092 (Complaint handling continuous improvement), held by Northridge Group, Inc.., the. Same award — SCOUT canonicalizes compact, dashed, and parent-child identifiers to one brief.
Which office awarded 9531CB22F0092?
Consumer Finance Protection Bureau awarded 9531CB22F0092 to Northridge Group, Inc.., the (potential $7.6M).
Who is the incumbent on 9531CB22F0092?
Northridge Group, Inc.., the is the incumbent with $1.9M across 5 related awards in SCOUT’s public footprint. The current period of performance ends Sep 28, 2026.
When does Northridge Group, Inc.., the’s 9531CB22F0092 come up for recompete?
SCOUT tracks a period-of-performance end of Sep 28, 2026. Actual solicitation timing can shift with extensions, bridges, or consolidations.
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