Contract facts
FederalCUSTOMER RELATIONSHIP MANAGEMENT (CRM) OPERATIONS, MAINTENANCE AND DEVELOPMENT SUPPORT - MODIFICATION TO UPDATE KEY PERSONNEL AND PROVIDE INCREMENTAL FUNDING is a federal award for Consumer Finance Protection Bureau held by Deloitte Consulting LLP. Estimated value $26.7M ($15.2M obligated). Current period of performance ends Sep 28, 2026 (potential Dec 29, 2026). Last award drew 12 bidders. Place of performance: WASHINGTON DC. Related solicitation 9531CB21Q0002.
CUSTOMER RELATIONSHIP MANAGEMENT (CRM) OPERATIONS, MAINTENANCE AND DEVELOPMENT SUPPORT - MODIFICATION TO UPDATE KEY PERSONNEL AND PROVIDE INCREMENTAL FUNDING
Recompete timing
PublicCurrent PoP ends Sep 28, 2026 (38 days remaining). Agencies typically plan 12–18 months ahead — at 1.2 months out, that window is already open. The buying decision is likely already in motion.
Incumbent footprint
Public recordDeloitte Consulting LLP — $8.7B obligated across 1,463 awards (firm-wide, all agencies) · lead buyer General Services Administration (GSA).
Related awards
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Frequently asked questions
What is contract 9531CB21F0038?
9531CB21F0038 (CRM management operations maintenance and) is a Consumer Finance Protection Bureau award with a potential value of $26.7M, currently held by Deloitte Consulting LLP. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
What is 9531CB-21-F-0038?
9531CB-21-F-0038 is the dashed form of PIID 9531CB21F0038 (CRM management operations maintenance and), held by Deloitte Consulting LLP. Same award — SCOUT canonicalizes compact, dashed, and parent-child identifiers to one brief.
Which office awarded 9531CB21F0038?
Consumer Finance Protection Bureau awarded 9531CB21F0038 to Deloitte Consulting LLP (potential $26.7M).
Who is the incumbent on 9531CB21F0038?
Deloitte Consulting LLP is the incumbent with $8.7B across 1463 related awards in SCOUT’s public footprint. The current period of performance ends Sep 28, 2026.
When does Deloitte Consulting LLP’s 9531CB21F0038 come up for recompete?
SCOUT tracks a period-of-performance end of Sep 28, 2026. Actual solicitation timing can shift with extensions, bridges, or consolidations.
Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.