Contract facts
FederalThe Function of the Multi-Tiered Staffed Help Desk Is to Receive and Manage Inquiries and Complaints, Including But Not… is a federal award for Ofc Of Acquisition And Grants Mgmt held by Accenture Federal Services LLC. Estimated value $47.7M ($19.2M obligated). Current period of performance ends Mar 18, 2027 (potential Feb 18, 2030). Last award drew 7 bidders. Place of performance: ARLINGTON VA.
The function of the multi-tiered staffed help desk is to receive and manage inquiries and complaints, including but not limited to inquiries and complaints from consumers and providers for alleged violations of the no surprises act. Latest action is a modification.
Recompete timing
PublicCurrent PoP ends Mar 18, 2027 (152 days remaining). Agencies typically plan 12–18 months ahead — at 5.0 months out, that window is already open. The buying decision is likely already in motion.
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Incumbent footprint
Public recordAccenture Federal Services LLC — $9.5B obligated across 915 awards (firm-wide, all agencies) · lead buyer Department of Defense (DOD).
Related awards
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Frequently asked questions
What is contract 75FCMC25FJ032?
75FCMC25FJ032 (Function of the multi-tiered staffed help) is a Ofc Of Acquisition And Grants Mgmt award with a potential value of $47.7M, currently held by Accenture Federal Services LLC. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
Which office awarded 75FCMC25FJ032?
Ofc Of Acquisition And Grants Mgmt awarded 75FCMC25FJ032 to Accenture Federal Services LLC (potential $47.7M).
Who is the incumbent on 75FCMC25FJ032?
Accenture Federal Services LLC is the incumbent with $9.5B across 915 related awards in SCOUT’s public footprint. The current period of performance ends Mar 18, 2027.
When does Accenture Federal Services LLC’s 75FCMC25FJ032 come up for recompete?
SCOUT tracks a period-of-performance end of Mar 18, 2027. Actual solicitation timing can shift with extensions, bridges, or consolidations.
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