Contract facts
HZCSALESFORCE CRM SOFTWARE SUPPORTS USCIS CALL CENTERS WITH REAL-TIME ACCESS TO CUSTOMER INFORMATION. IT IS A MODERN, INTEGRATED, AND CENTRALIZED CRM TOOL THAT PROVIDES A COMMON INTERFACE FOR ALL RELATED CUSTOMER INFORMATION, WHICH CAN BE ACCESSED, UPDA is a federal HZC award for Uscis Contracting Office(ERBUR) held by Panamerica Computers, Inc. Estimated value $11.3M ($11.3M obligated). Current period of performance ends Nov 29, 2026. Last award drew 4 bidders. Place of performance: CAMP SPRINGS MD. Related solicitation 70SBUR26Q00000008.
SALESFORCE CRM SOFTWARE SUPPORTS USCIS CALL CENTERS WITH REAL-TIME ACCESS TO CUSTOMER INFORMATION. IT IS A MODERN, INTEGRATED, AND CENTRALIZED CRM TOOL THAT PROVIDES A COMMON INTERFACE FOR ALL RELATED CUSTOMER INFORMATION, WHICH CAN BE ACCESSED, UPDA
Recompete timing
PublicCurrent PoP ends Nov 29, 2026 (100 days remaining). Agencies typically plan 12–18 months ahead — at 3.3 months out, that window is already open. The buying decision is likely already in motion.
Incumbent footprint
Public recordPanamerica Computers, Inc — $318.3M obligated across 800 awards (firm-wide, all agencies) · lead buyer Department of Homeland Security (DHS).
Related awards
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Frequently asked questions
What is contract 70SBUR26F00000016?
70SBUR26F00000016 (Salesforce CRM software supports USCIS CALL) is a Uscis Contracting Office(ERBUR) award with a potential value of $11.3M, currently held by Panamerica Computers, Inc. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
Which office awarded 70SBUR26F00000016?
Uscis Contracting Office(ERBUR) awarded 70SBUR26F00000016 to Panamerica Computers, Inc (potential $11.3M).
Who is the incumbent on 70SBUR26F00000016?
Panamerica Computers, Inc is the incumbent with $318.3M across 800 related awards in SCOUT’s public footprint. The current period of performance ends Nov 29, 2026.
When does Panamerica Computers, Inc’s 70SBUR26F00000016 come up for recompete?
SCOUT tracks a period-of-performance end of Nov 29, 2026. Actual solicitation timing can shift with extensions, bridges, or consolidations.
Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.