PrimeRFP SCOUT · Federal Contract Recompete Brief

70FBTX22F00000028Establish a CALL ORDER for turnkey — Ttec Government Solutions, LLC

Ttec Government Solutions, LLC holds $60.5M across 70 federal awards, concentrated at Department of Homeland Security (DHS). This PIID sits alongside 2 related awards under parent 70FBTX21A00000004. PoP ended Apr 27, 2023 — the usual 12–18 month planning window is closed; recompete action looks late or overdue.

Texas Npsc(TXNP)
Awarding office
Ttec Government Solutions, LLC
Recipient
Apr 27, 2023
PoP end
$5.7M
Obligated
$12M
Potential
541519
NAICS
R702
PSC

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Contract facts

Federal
Contract number70FBTX22F00000028
Also listed as70FBTX21A00000004-70FBTX22F00000028
AgencyTexas Npsc(TXNP)
Awarding officeTexas Npsc(TXNP)
Awarding agencyDepartment of Homeland Security (DHS)
Funding agencyDepartment of Homeland Security (DHS)
IncumbentTtec Government Solutions, LLC
CAGE36PV4
UEIZSFKFBKXEXX3
NAICS541519
PSCR702
Parent IDIQ / IDV70FBTX21A00000004
Place of performanceENGLEWOOD CO
Pricing typeLabor Hours
Extent competedFull And Open Competition
Related solicitation70FBTX22Q00000004
PoP startSep 30, 2022
PoP end (current)Apr 27, 2023
PoP end (w/ options)Aug 18, 2023
Obligated$5.7M
Current value$5.7M
Potential value$12M

ESTABLISH A CALL ORDER FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS is a federal award for Texas Npsc(TXNP) held by Ttec Government Solutions, LLC. Estimated value $12M ($5.7M obligated). Current period of performance ends Apr 27, 2023 (potential Aug 18, 2023). Place of performance: ENGLEWOOD CO. Related solicitation 70FBTX22Q00000004.

ESTABLISH A CALL ORDER FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS

Recompete timing

Public
● Past PoP end (1249 days ago)

Current PoP ended Apr 27, 2023 (1249 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.

Bonuses end Sept 30

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Incumbent footprint

Public record

Ttec Government Solutions, LLC — $60.5M obligated across 70 awards (firm-wide, all agencies) · lead buyer Department of Homeland Security (DHS).

% of firm-wide obligated ($60.5M) · all agencies
Department of Homeland Security (DHS)$54.3M · 90%General Services Administration (GSA)$2.9M · 5%Department of Defense (DOD)$2.0M · 3%Department of Health and Human Services (HHS)$730K · 1%
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Related awards

Same parent · incumbent
205AE926F00062
CONTACT CENTER ENTERPRISE INFRASTRUCTURE SOFTWARE AND SOLUTIONS
$21.0M
Aug 6, 2027
H9224023P0031
EZ PASS ACCOUNT - OPTION 2 TOLLS
$143K
Jun 27, 2028

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Frequently asked questions

What is contract 70FBTX22F00000028?

70FBTX22F00000028 (Establish a CALL ORDER for turnkey) is a Texas Npsc(TXNP) award with a potential value of $12M, currently held by Ttec Government Solutions, LLC. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.

Which office awarded 70FBTX22F00000028?

Texas Npsc(TXNP) awarded 70FBTX22F00000028 to Ttec Government Solutions, LLC (potential $12M).

Who is the incumbent on 70FBTX22F00000028?

Ttec Government Solutions, LLC is the incumbent with $60.5M across 70 related awards in SCOUT’s public footprint. The current period of performance ends Apr 27, 2023.

When does Ttec Government Solutions, LLC’s 70FBTX22F00000028 come up for recompete?

SCOUT tracks a period-of-performance end of Apr 27, 2023. Actual solicitation timing can shift with extensions, bridges, or consolidations.

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Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.

Data as of · refreshed monthlyLatest procurement action
Sources: USASpending, FPDS, SAM.gov · Public-record facts + SCOUT analysis shown above; personalized scoring in SCOUT.
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