PrimeRFP SCOUT · Federal Contract Recompete Brief

70FBTX22F00000028Establish a CALL ORDER for turnkey — Ttec Government Solutions, LLC

Ttec Government Solutions, LLC holds $60.5M across 70 federal awards, concentrated at Department of Homeland Security (DHS). This PIID sits alongside 2 related awards under parent 70FBTX21A00000004. PoP ended Apr 27, 2023 — the usual 12–18 month planning window is closed; recompete action looks late or overdue.

Texas Npsc(TXNP)

Awarding office

Ttec Government Solutions, LLC

Recipient

Apr 27, 2023

PoP end

$5.7M

Obligated

$5.7M

Potential

541519

NAICS

R702

PSC

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Contract facts

Federal

Contract number70FBTX22F00000028

Also listed as70FBTX21A00000004-70FBTX22F00000028

AgencyTexas Npsc(TXNP)

Awarding officeTexas Npsc(TXNP)

Awarding agencyDepartment of Homeland Security (DHS)

Funding agencyDepartment of Homeland Security (DHS)

IncumbentTtec Government Solutions, LLC

CAGE36PV4

UEIZSFKFBKXEXX3

NAICS541519

PSCR702

Parent IDIQ / IDV70FBTX21A00000004

Place of performanceENGLEWOOD CO

Pricing typeLabor Hours

Extent competedFull And Open Competition

Related solicitation70FBTX22Q00000004

PoP startSep 30, 2022

PoP end (current)Apr 27, 2023

PoP end (w/ options)Aug 18, 2023

Obligated$5.7M

Current value$5.7M

Potential value$5.7M

ESTABLISH A CALL ORDER FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS is a federal award for Texas Npsc(TXNP) held by Ttec Government Solutions, LLC. Estimated value $5.7M ($5.7M obligated). Current period of performance ends Apr 27, 2023 (potential Aug 18, 2023). Place of performance: ENGLEWOOD CO. Related solicitation 70FBTX22Q00000004.

ESTABLISH A CALL ORDER FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS

Recompete timing

Public

● Past PoP end (1229 days ago)

Current PoP ended Apr 27, 2023 (1229 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.

Incumbent footprint

Public record

Ttec Government Solutions, LLC — $60.5M obligated across 70 awards (firm-wide, all agencies) · lead buyer Department of Homeland Security (DHS).

% of firm-wide obligated ($60.5M) · all agencies

Department of Homeland Security (DHS)$54.3M · 90%General Services Administration (GSA)$2.9M · 5%Department of Defense (DOD)$2.0M · 3%Department of Health and Human Services (HHS)$730K · 1%

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Related awards

Same parent · incumbent

205AE926F00062

CONTACT CENTER ENTERPRISE INFRASTRUCTURE SOFTWARE AND SOLUTIONS

$21.0M

Aug 6, 2027

H9224023P0031

EZ PASS ACCOUNT - OPTION 2 TOLLS

$143K

Jun 27, 2028

Query this award live in SCOUT via MCP — personalized scoring, watchlists, and capture workflow across the corpus. Learn about SCOUT MCP →

Frequently asked questions

What is contract 70FBTX22F00000028?

70FBTX22F00000028 (Establish a CALL ORDER for turnkey) is a Texas Npsc(TXNP) award with a potential value of $5.7M, currently held by Ttec Government Solutions, LLC. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.

Which office awarded 70FBTX22F00000028?

Texas Npsc(TXNP) awarded 70FBTX22F00000028 to Ttec Government Solutions, LLC (potential $5.7M).

Who is the incumbent on 70FBTX22F00000028?

Ttec Government Solutions, LLC is the incumbent with $60.5M across 70 related awards in SCOUT’s public footprint. The current period of performance ends Apr 27, 2023.

When does Ttec Government Solutions, LLC’s 70FBTX22F00000028 come up for recompete?

SCOUT tracks a period-of-performance end of Apr 27, 2023. Actual solicitation timing can shift with extensions, bridges, or consolidations.

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Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.

Data as of Jun 23, 2026 · refreshed monthlyLatest procurement action Aug 17, 2023