PrimeRFP SCOUT · Federal Contract Recompete Brief · CIO-SP3

70CMSD23FR0000001 — LEVEL 1 CALL CENTER SUPPORT SERVICES

LEVEL 1 CALL CENTER SUPPORT SERVICES is a federal award for Department of Homeland Security (DHS) held by INSIGHT TECHNOLOGY SOLUTIONS, LLC. Estimated value $18.6M ($14.6M obligated). Current period of performance ends Sep 29, 2026 (potential Oct 31, 2027). Last award drew 8 bidders. Place of performance: VIENNA VA.

$18.6M
Estimated Value
$14.6M
Obligated
Sep 29, 2026
PoP End / Expires
8
Bidders (last award)

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Analysis

Public

INSIGHT TECHNOLOGY SOLUTIONS, LLC holds $51.3M across 30 federal awards, concentrated at Department of Homeland Security (DHS). This PIID sits alongside 3 related awards under parent 75N98120D00163. Competition previously drew 8 offers. Recompete timing centers on the Sep 29, 2026 PoP end — agencies typically plan 12–18 months ahead.

Contract facts

Federal
Contract number70CMSD23FR0000001
AgencyDepartment of Homeland Security (DHS)
IncumbentINSIGHT TECHNOLOGY SOLUTIONS, LLC
CAGE3A3N2
UEIGGUKWUUBXYR3
NAICS541512
PSCDE01
VehicleCIO-SP3
Parent IDIQ / IDV75N98120D00163
Place of performanceVIENNA VA
Pricing typeFirm Fixed Price
Extent competedFull And Open Competition After Exclusion Of Sources
PoP startNov 1, 2022
PoP end (current)Sep 29, 2026
PoP end (w/ options)Oct 31, 2027
Obligated$14.6M
Current value$14.6M
Potential value$18.6M

Recompete timing

Public
Expiring in 43 days

Current PoP ends Sep 29, 2026 (43 days remaining). Agencies typically plan 12–18 months ahead — at 1.4 months out, that window is already open. The buying decision is likely already in motion.

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Incumbent footprint

Public record

INSIGHT TECHNOLOGY SOLUTIONS, LLC$51.3M obligated across 30 awards (firm-wide, all agencies).

Sole agency: Department of Homeland Security (DHS)
Department of Homeland Security (DHS)$51.3M · 100% of firm total
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Related awards

Same parent · incumbent
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70Z02318FAPC00800
OPC GLOBAL LOGISTICS EXECUTION SUPPORT SERVICES ASSET PROJECT OFFICE (APO) SUPPORTS COAST…
$45.3M
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70Z02326FNMCR0001
THE PURPOSE OF THIS TASK ORDER IS TO CONTINUE PROVIDING CUSTOMER SERVICE SUPPORT FOR THE N…
$1.8M
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Frequently asked questions

What is contract 70CMSD23FR0000001?

70CMSD23FR0000001 (LEVEL 1 CALL CENTER SUPPORT SERVICES) is a Department of Homeland Security (DHS) award with an estimated value of $18.6M, currently held by INSIGHT TECHNOLOGY SOLUTIONS, LLC. Figures are USASpending-sourced public-record facts normalized by PrimeRFP SCOUT.

Who is the incumbent on 70CMSD23FR0000001?

INSIGHT TECHNOLOGY SOLUTIONS, LLC is the incumbent with $51.3M across 30 related awards in SCOUT’s public footprint. The current period of performance ends Sep 29, 2026.

When does 70CMSD23FR0000001 come up for recompete?

SCOUT tracks a period-of-performance end of Sep 29, 2026. Actual solicitation timing can shift with extensions, bridges, or consolidations.

Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows. Explore it live — $90 Pilot →

Data as of · refreshed monthlyLatest procurement action
Sources: USASpending, FPDS, SAM.gov · Public-record facts + SCOUT analysis shown above; personalized scoring in SCOUT.
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