Contract facts
8(a)CUSTOMER EXPERIENCE PROGRAM DEVELOPMENT AND IMPLEMENTATION is a federal 8(a) award for Div Of Acq And Cooperative Support held by Ctw Solutions LLC. Estimated value $4.4M ($1M obligated). Current period of performance ends Sep 30, 2025 (potential Sep 30, 2027). Last award drew 1 bidder. Place of performance: CHANTILLY VA. Related solicitation 49100424Q0056.
CUSTOMER EXPERIENCE PROGRAM DEVELOPMENT AND IMPLEMENTATION
Recompete timing
PublicCurrent PoP ended Sep 30, 2025 (362 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.
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Incumbent footprint
Public recordCtw Solutions LLC — $4.6M obligated across 10 awards (firm-wide, all agencies) · lead buyer National Science Foundation (NSF).
Related awards
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Frequently asked questions
What is contract 49100424C0038?
49100424C0038 (Customer experience program development and) is a Div Of Acq And Cooperative Support award with a potential value of $4.4M, currently held by Ctw Solutions LLC. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
What is 491004-24-C-0038?
491004-24-C-0038 is the dashed form of PIID 49100424C0038 (Customer experience program development and), held by Ctw Solutions LLC. Same award — SCOUT canonicalizes compact, dashed, and parent-child identifiers to one brief.
Which office awarded 49100424C0038?
Div Of Acq And Cooperative Support awarded 49100424C0038 to Ctw Solutions LLC (potential $4.4M).
Who is the incumbent on 49100424C0038?
Ctw Solutions LLC is the incumbent with $4.6M across 10 related awards in SCOUT’s public footprint. The current period of performance ends Sep 30, 2025.
When does Ctw Solutions LLC’s 49100424C0038 come up for recompete?
SCOUT tracks a period-of-performance end of Sep 30, 2025. Actual solicitation timing can shift with extensions, bridges, or consolidations.
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