PrimeRFP SCOUT · Federal Contract Recompete Brief

CUSTOMER EXPERIENCE PROGRAM DEVELOPMENT AND IMPLEMENTATION

Contract49100424C0038

CUSTOMER EXPERIENCE PROGRAM DEVELOPMENT AND IMPLEMENTATION is a federal 8AN award for National Science Foundation (NSF) held by CTW SOLUTIONS LLC. Estimated value $4M ($1M obligated). Current period of performance ends Sep 30, 2025 (potential Sep 30, 2027). Last award drew 1 bidder. Place of performance: CHANTILLY VA. Related solicitation 49100424Q0056.

$4M
Estimated Value
$1M
Obligated
Sep 30, 2025
PoP End / Expires
1
Bidders (last award)
National Science Foundation (NSF)
Agency
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AnalysisPublic

CTW SOLUTIONS LLC holds $4.6M across 10 federal awards, concentrated at National Science Foundation (NSF). The prior award was single-bid — competitive dynamics may favor a challenge. Set-aside status: 8AN. PoP ended Sep 30, 2025 — the usual 12–18 month planning window is closed; recompete action looks late or overdue.

Contract facts8AN
Contract number49100424C0038
AgencyNational Science Foundation (NSF)
IncumbentCTW SOLUTIONS LLC
CAGE7PYY8
UEINY1XNR1NP223
NAICS541611
PSCR499
Place of performanceCHANTILLY VA
Pricing typeCombination
Extent competedNot Available For Competition
Related solicitation49100424Q0056
PoP startOct 1, 2024
PoP end (current)Sep 30, 2025
PoP end (w/ options)Sep 30, 2027
Obligated$1M
Current value$1M
Potential value$4M

CUSTOMER EXPERIENCE PROGRAM DEVELOPMENT AND IMPLEMENTATION

Recompete timingPublic
Past PoP end (300 days ago)

Current PoP ended Sep 30, 2025 (300 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.

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Incumbent footprintPublic record

CTW SOLUTIONS LLC$4.6M obligated across 10 awards (firm-wide, all agencies) · lead buyer National Science Foundation (NSF).

% of firm-wide obligated ($4.6M) · all agencies
National Science Foundation (NSF)$2.4M · 52%
Department of Labor (DOL)$1.2M · 26%
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Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows. Register free to start exploring SCOUT →

Data as of · refreshed monthlyLatest procurement action
Sources: USASpending, FPDS, SAM.gov · Public-record facts + SCOUT analysis shown above; personalized scoring in SCOUT.
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