PrimeRFP SCOUT · Federal Contract Recompete Brief · GSA MAS

47QPCB23F0001COE contact CENTER support — Ttec Government Solutions, LLC

Ttec Government Solutions, LLC holds $60.5M across 70 federal awards, concentrated at Department of Homeland Security (DHS). This PIID sits alongside 2 related awards under parent GS35F151GA. Competition previously drew 5 offers. PoP ended Apr 16, 2025 — the usual 12–18 month planning window is closed; recompete action looks late or overdue.

Tts Office Of 18f

Awarding office

Ttec Government Solutions, LLC

Recipient

Apr 16, 2025

PoP end

$3.6M

Obligated

$6M

Potential

541519

NAICS

DA01

PSC

GSA MAS

Vehicle

5 bidders on last award

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Contract facts

Federal

Contract number47QPCB23F0001

Also listed as47QPCB-23-F-0001

Also listed asGS35F151GA-47QPCB23F0001

AgencyTts Office Of 18f

Awarding officeTts Office Of 18f

Awarding agencyGeneral Services Administration (GSA)

Funding agencyGeneral Services Administration (GSA)

IncumbentTtec Government Solutions, LLC

CAGE36PV4

UEIZSFKFBKXEXX3

NAICS541519

PSCDA01

VehicleGSA MAS

Parent IDIQ / IDVGS35F151GA

Place of performanceWASHINGTON DC

Pricing typeLabor Hours

Extent competedFull And Open Competition

Related solicitation47QPCB23Q0001

PoP startApr 17, 2023

PoP end (current)Apr 16, 2025

PoP end (w/ options)Apr 16, 2026

Obligated$3.6M

Current value$6M

Potential value$6M

COE CONTACT CENTER SUPPORT is a federal award for Tts Office Of 18f held by Ttec Government Solutions, LLC. Estimated value $6M ($3.6M obligated). Current period of performance ends Apr 16, 2025 (potential Apr 16, 2026). Last award drew 5 bidders. Place of performance: WASHINGTON DC. Related solicitation 47QPCB23Q0001.

Recompete timing

Public

● Past PoP end (509 days ago)

Current PoP ended Apr 16, 2025 (509 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.

Incumbent footprint

Public record

Ttec Government Solutions, LLC — $60.5M obligated across 70 awards (firm-wide, all agencies) · lead buyer Department of Homeland Security (DHS).

% of firm-wide obligated ($60.5M) · all agencies

Department of Homeland Security (DHS)$54.3M · 90%General Services Administration (GSA)$2.9M · 5%Department of Defense (DOD)$2.0M · 3%Department of Health and Human Services (HHS)$730K · 1%

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Related awards

Same parent · incumbent

205AE926F00062

CONTACT CENTER ENTERPRISE INFRASTRUCTURE SOFTWARE AND SOLUTIONS

$21.0M

Aug 6, 2027

H9224023P0031

EZ PASS ACCOUNT - OPTION 2 TOLLS

$143K

Jun 27, 2028

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Frequently asked questions

What is contract 47QPCB23F0001?

47QPCB23F0001 (COE contact CENTER support) is a Tts Office Of 18f award with a potential value of $6M, currently held by Ttec Government Solutions, LLC. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.

What is 47QPCB-23-F-0001?

47QPCB-23-F-0001 is the dashed form of PIID 47QPCB23F0001 (COE contact CENTER support), held by Ttec Government Solutions, LLC. Same award — SCOUT canonicalizes compact, dashed, and parent-child identifiers to one brief.

Which office awarded 47QPCB23F0001?

Tts Office Of 18f awarded 47QPCB23F0001 to Ttec Government Solutions, LLC (potential $6M).

Who is the incumbent on 47QPCB23F0001?

Ttec Government Solutions, LLC is the incumbent with $60.5M across 70 related awards in SCOUT’s public footprint. The current period of performance ends Apr 16, 2025.

When does Ttec Government Solutions, LLC’s 47QPCB23F0001 come up for recompete?

SCOUT tracks a period-of-performance end of Apr 16, 2025. Actual solicitation timing can shift with extensions, bridges, or consolidations.

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Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.

Data as of Jun 23, 2026 · refreshed monthlyLatest procurement action May 13, 2025