Contract facts
FederalCOE CONTACT CENTER SUPPORT is a federal award for Tts Office Of 18f held by Ttec Government Solutions, LLC. Estimated value $6M ($3.6M obligated). Current period of performance ends Apr 16, 2025 (potential Apr 16, 2026). Last award drew 5 bidders. Place of performance: WASHINGTON DC. Related solicitation 47QPCB23Q0001.
Recompete timing
PublicCurrent PoP ended Apr 16, 2025 (529 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.
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Incumbent footprint
Public recordTtec Government Solutions, LLC — $60.5M obligated across 70 awards (firm-wide, all agencies) · lead buyer Department of Homeland Security (DHS).
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Frequently asked questions
What is contract 47QPCB23F0001?
47QPCB23F0001 (COE contact CENTER support) is a Tts Office Of 18f award with a potential value of $6M, currently held by Ttec Government Solutions, LLC. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
What is 47QPCB-23-F-0001?
47QPCB-23-F-0001 is the dashed form of PIID 47QPCB23F0001 (COE contact CENTER support), held by Ttec Government Solutions, LLC. Same award — SCOUT canonicalizes compact, dashed, and parent-child identifiers to one brief.
Which office awarded 47QPCB23F0001?
Tts Office Of 18f awarded 47QPCB23F0001 to Ttec Government Solutions, LLC (potential $6M).
Who is the incumbent on 47QPCB23F0001?
Ttec Government Solutions, LLC is the incumbent with $60.5M across 70 related awards in SCOUT’s public footprint. The current period of performance ends Apr 16, 2025.
When does Ttec Government Solutions, LLC’s 47QPCB23F0001 come up for recompete?
SCOUT tracks a period-of-performance end of Apr 16, 2025. Actual solicitation timing can shift with extensions, bridges, or consolidations.
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Compare plansData: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.