PrimeRFP SCOUT · Federal Contract Recompete Brief

36C25622P0016Switchboard operator services — Innovation at Work Inc

Innovation at Work Inc holds $18.2M across 30 federal awards, concentrated at Department of Veterans Affairs (VA). This PIID sits alongside 5 related awards in the incumbent pipeline. Competition previously drew 5 offers. Set-aside status: SDVOSBC. Recompete timing centers on the Sep 30, 2026 PoP end — agencies typically plan 12–18 months ahead.

256-Network Contract Office 16 (36C256)

Awarding office

Innovation at Work Inc

Recipient

Sep 30, 2026

PoP end

$3.8M

Obligated

$4.5M

Potential

561421

NAICS

R426

PSC

SDVOSBC

Set-aside

5 bidders on last award

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Contract facts

SDVOSBC

Contract number36C25622P0016

Also listed as36C256-22-P-0016

Agency256-Network Contract Office 16 (36C256)

Awarding office256-Network Contract Office 16 (36C256)

Awarding agencyDepartment of Veterans Affairs (VA)

Funding agencyDepartment of Veterans Affairs (VA)

IncumbentInnovation at Work Inc

CAGE7WTA0

UEIFBFALR6EY3V4

NAICS561421

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PSCR426

Place of performanceNEW ORLEANS LA

Pricing typeFirm Fixed Price

Extent competedCompeted Under SAP

Related solicitation36C25622Q0021

PoP startOct 8, 2021

PoP end (current)Sep 30, 2026

Obligated$3.8M

Current value$3.8M

Potential value$4.5M

SWITCHBOARD OPERATOR SERVICES FOR THE NEW ORLEANS, LA VAMC. is a federal SDVOSBC award for 256-Network Contract Office 16 (36C256) held by Innovation at Work Inc. Estimated value $4.5M ($3.8M obligated). Current period of performance ends Sep 30, 2026. Last award drew 5 bidders. Place of performance: NEW ORLEANS LA. Related solicitation 36C25622Q0021.

SWITCHBOARD OPERATOR SERVICES FOR THE NEW ORLEANS, LA VAMC.

Recompete timing

Public

● Expiring in 23 days

Current PoP ends Sep 30, 2026 (23 days remaining). Agencies typically plan 12–18 months ahead — at 0.8 months out, that window is already open. The buying decision is likely already in motion.

Incumbent footprint

Public record

Innovation at Work Inc — $18.2M obligated across 30 awards (firm-wide, all agencies) · lead buyer Department of Veterans Affairs (VA).

% of firm-wide obligated ($18.2M) · all agencies

Department of Veterans Affairs (VA)$16.0M · 88%Department of Defense (DOD)$2.2M · 12%

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Related awards

Same incumbent

36C24626P0536

BRIDGE- SWITCHBOARD OPERATOR SERVICES

$317K

Sep 30, 2026

36C24626P0678

EMERGENT 6-MONTH TELEPHONE SWITCHBOARD OPERATOR SERVICE FOR THE SALEM VA MEDICAL CENTER IN…

$123K

Nov 9, 2026

36C24722P0596

SWOTCHBOARD OPERATOR SERVICES

$3.0M

Mar 31, 2027

36C26222C0183

ON-SITE TELEPHONE OPERATOR SERVICE

$2.0M

Sep 29, 2027

36C24426P0162

PHONE ANSWERING SERVICES AT PHILADELPHIA VAMC.

$626K

Sep 30, 2027

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Frequently asked questions

What is contract 36C25622P0016?

36C25622P0016 (Switchboard operator services) is a 256-Network Contract Office 16 (36C256) award with a potential value of $4.5M, currently held by Innovation at Work Inc. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.

What is 36C256-22-P-0016?

36C256-22-P-0016 is the dashed form of PIID 36C25622P0016 (Switchboard operator services), held by Innovation at Work Inc. Same award — SCOUT canonicalizes compact, dashed, and parent-child identifiers to one brief.

Which office awarded 36C25622P0016?

256-Network Contract Office 16 (36C256) awarded 36C25622P0016 to Innovation at Work Inc (potential $4.5M).

Who is the incumbent on 36C25622P0016?

Innovation at Work Inc is the incumbent with $18.2M across 30 related awards in SCOUT’s public footprint. The current period of performance ends Sep 30, 2026.

When does Innovation at Work Inc’s 36C25622P0016 come up for recompete?

SCOUT tracks a period-of-performance end of Sep 30, 2026. Actual solicitation timing can shift with extensions, bridges, or consolidations.

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Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.

Data as of Aug 19, 2026 · refreshed monthlyLatest procurement action Oct 1, 2025