PrimeRFP SCOUT · Federal Contract Recompete Brief

36C24722P0596Swotchboard operator services — Innovation at Work Inc

Innovation at Work Inc holds $18.2M across 30 federal awards, concentrated at Department of Veterans Affairs (VA). This PIID sits alongside 5 related awards in the incumbent pipeline. Competition previously drew 6 offers. Set-aside status: SDVOSBC. Recompete timing centers on the Mar 31, 2027 PoP end — agencies typically plan 12–18 months ahead.

247-Network Contract Office 7 (36C247)

Awarding office

Innovation at Work Inc

Recipient

Mar 31, 2027

PoP end

$3M

Obligated

$3M

Potential

561421

NAICS

R426

PSC

SDVOSBC

Set-aside

6 bidders on last award

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Contract facts

SDVOSBC

Contract number36C24722P0596

Also listed as36C247-22-P-0596

Agency247-Network Contract Office 7 (36C247)

Awarding office247-Network Contract Office 7 (36C247)

Awarding agencyDepartment of Veterans Affairs (VA)

Funding agencyDepartment of Veterans Affairs (VA)

IncumbentInnovation at Work Inc

CAGE7WTA0

UEIFBFALR6EY3V4

NAICS561421

No full NAICS 561421 intel page yet. Browse NAICS intelligence

PSCR426

Place of performanceBIRMINGHAM AL

Pricing typeFirm Fixed Price

Extent competedCompeted Under SAP

Related solicitation36C24722Q0209

PoP startApr 1, 2022

PoP end (current)Mar 31, 2027

Obligated$3M

Current value$3M

Potential value$3M

SWOTCHBOARD OPERATOR SERVICES is a federal SDVOSBC award for 247-Network Contract Office 7 (36C247) held by Innovation at Work Inc. Estimated value $3M ($3M obligated). Current period of performance ends Mar 31, 2027. Last award drew 6 bidders. Place of performance: BIRMINGHAM AL. Related solicitation 36C24722Q0209.

Recompete timing

Public

● Expiring in 205 days

Current PoP ends Mar 31, 2027 (205 days remaining). Agencies typically plan 12–18 months ahead — at 6.7 months out, that window is already open. The buying decision is likely already in motion.

Incumbent footprint

Public record

Innovation at Work Inc — $18.2M obligated across 30 awards (firm-wide, all agencies) · lead buyer Department of Veterans Affairs (VA).

% of firm-wide obligated ($18.2M) · all agencies

Department of Veterans Affairs (VA)$16.0M · 88%Department of Defense (DOD)$2.2M · 12%

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Related awards

Same incumbent

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36C24626P0536

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36C24626P0678

EMERGENT 6-MONTH TELEPHONE SWITCHBOARD OPERATOR SERVICE FOR THE SALEM VA MEDICAL CENTER IN…

$123K

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36C26222C0183

ON-SITE TELEPHONE OPERATOR SERVICE

$2.0M

Sep 29, 2027

36C24426P0162

PHONE ANSWERING SERVICES AT PHILADELPHIA VAMC.

$626K

Sep 30, 2027

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Frequently asked questions

What is contract 36C24722P0596?

36C24722P0596 (Swotchboard operator services) is a 247-Network Contract Office 7 (36C247) award with a potential value of $3M, currently held by Innovation at Work Inc. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.

What is 36C247-22-P-0596?

36C247-22-P-0596 is the dashed form of PIID 36C24722P0596 (Swotchboard operator services), held by Innovation at Work Inc. Same award — SCOUT canonicalizes compact, dashed, and parent-child identifiers to one brief.

Which office awarded 36C24722P0596?

247-Network Contract Office 7 (36C247) awarded 36C24722P0596 to Innovation at Work Inc (potential $3M).

Who is the incumbent on 36C24722P0596?

Innovation at Work Inc is the incumbent with $18.2M across 30 related awards in SCOUT’s public footprint. The current period of performance ends Mar 31, 2027.

When does Innovation at Work Inc’s 36C24722P0596 come up for recompete?

SCOUT tracks a period-of-performance end of Mar 31, 2027. Actual solicitation timing can shift with extensions, bridges, or consolidations.

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Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.

Data as of Aug 19, 2026 · refreshed monthlyLatest procurement action May 14, 2026