Contract facts
FederalCALL ORDER FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) - BLANKET PURCHASE AGREEMENT 2… is a federal award for Social Security Administration (SSA) held by Four Points Technology, L.L.C. Estimated value $150.8M ($150.8M obligated). Current period of performance ends Jul 31, 2027 (potential Sep 29, 2030). Place of performance: BALTIMORE, MD.
CALL ORDER FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) - BLANKET PURCHASE AGREEMENT 28321321A00040003
Recompete timing
PublicCurrent PoP ends Jul 31, 2027 (304 days remaining). Agencies typically plan 12–18 months ahead — at 10.0 months out, that window is already open. The buying decision is likely already in motion.
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Incumbent footprint
Public recordFour Points Technology, L.L.C — $2.6B obligated across 2,147 awards (firm-wide, all agencies) · lead buyer Department of Veterans Affairs (VA).
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Frequently asked questions
What is contract 28321324FA0010214?
28321324FA0010214 (AWS CCAAS CALL ORDER) is a Ssa Ofc Of Acquisition Grants award with an estimated value of $150.8M, currently held by Four Points Technology, L.L.C. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
Which office awarded 28321324FA0010214?
Ssa Ofc Of Acquisition Grants awarded 28321324FA0010214 to Four Points Technology, L.L.C.
Who is the incumbent on 28321324FA0010214?
Four Points Technology, L.L.C is the incumbent with $2.6B across 2147 related awards in SCOUT’s public footprint. The current period of performance ends Jul 31, 2027.
When does Four Points Technology, L.L.C’s 28321324FA0010214 come up for recompete?
SCOUT tracks a period-of-performance end of Jul 31, 2027. Actual solicitation timing can shift with extensions, bridges, or consolidations.
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Compare plansData: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.