Contract facts
FederalCUSTOMER EXPERIENCE MANAGEMENT (CXM) PROGRAM THROUGH THE SAAS BPA. is a federal award for Ssa Ofc Of Acquisition Grants held by Deloitte Consulting LLP. Estimated value $3.6M ($3.6M obligated). Current period of performance ends Sep 26, 2023 (potential Sep 26, 2024). Last award drew 2 bidders. Place of performance: ARLINGTON VA. Related solicitation 28321322Q00000326.
CUSTOMER EXPERIENCE MANAGEMENT (CXM) PROGRAM THROUGH THE SAAS BPA.
Recompete timing
PublicCurrent PoP ended Sep 26, 2023 (1101 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.
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Incumbent footprint
Public recordDeloitte Consulting LLP — $8.7B obligated across 1,463 awards (firm-wide, all agencies) · lead buyer General Services Administration (GSA).
Related awards
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Frequently asked questions
What is contract 28321322FA0010349?
28321322FA0010349 (CXM management) is a Ssa Ofc Of Acquisition Grants award with a potential value of $3.6M, currently held by Deloitte Consulting LLP. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
Which office awarded 28321322FA0010349?
Ssa Ofc Of Acquisition Grants awarded 28321322FA0010349 to Deloitte Consulting LLP (potential $3.6M).
Who is the incumbent on 28321322FA0010349?
Deloitte Consulting LLP is the incumbent with $8.7B across 1463 related awards in SCOUT’s public footprint. The current period of performance ends Sep 26, 2023.
When does Deloitte Consulting LLP’s 28321322FA0010349 come up for recompete?
SCOUT tracks a period-of-performance end of Sep 26, 2023. Actual solicitation timing can shift with extensions, bridges, or consolidations.
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Compare plansData: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.