PrimeRFP SCOUT · Federal Contract Recompete Brief · SEWP V

CONTACT CENTER AS A SERVICE (CCAS) FOR OPM'S RETIREMENT SERVICES (RS) CALL CENTER.

Contract24322621F0241

CONTACT CENTER AS A SERVICE (CCAS) FOR OPM'S RETIREMENT SERVICES (RS) CALL CENTER. is a federal award for Office of Personnel Management (OPM) held by INSIGHT PUBLIC SECTOR, INC.. Estimated value $3M ($4M obligated). Current period of performance ends Jul 18, 2026. Last award drew 3 bidders. Place of performance: BOYERS PA.

$3M
Estimated Value
$4M
Obligated
Jul 18, 2026
PoP End / Expires
3
Bidders (last award)
Office of Personnel Management (OPM)
Agency
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AnalysisPublic

INSIGHT PUBLIC SECTOR, INC. holds $39.5M across 197 federal awards, concentrated at Department of Defense (DOD). Competition previously drew 3 offers. PoP ended Jul 18, 2026 — the usual 12–18 month planning window is closed; recompete action looks late or overdue.

Contract factsFederal
Contract number24322621F0241
AgencyOffice of Personnel Management (OPM)
IncumbentINSIGHT PUBLIC SECTOR, INC.
CAGE06ZC1
UEILD98S4LK2113
NAICS541519
PSCDH10
VehicleSEWP V
Parent IDIQ / IDVNNG15SC40B
Place of performanceBOYERS PA
Pricing typeFirm Fixed Price
Extent competedFull And Open Competition
PoP startJul 16, 2021
PoP end (current)Jul 18, 2026
Obligated$4M
Current value$4M
Potential value$3M

CONTACT CENTER AS A SERVICE (CCAS) FOR OPM'S RETIREMENT SERVICES (RS) CALL CENTER.

Recompete timingPublic
Past PoP end (9 days ago)

Current PoP ended Jul 18, 2026 (9 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.

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Incumbent footprintPublic record

INSIGHT PUBLIC SECTOR, INC.$39.5M obligated across 197 awards (firm-wide, all agencies) · lead buyer Department of Defense (DOD).

% of firm-wide obligated ($39.5M) · all agencies · Top 4 shown (92%); remaining ~8% is other agencies.
Railroad Retirement Board (RRB)$4.5M · 11%
Export-Import Bank of the United States (EXIM)$2.7M · 7%
Office of Personnel Management (OPM)$2.2M · 6%
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Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows. Register free to start exploring SCOUT →

Data as of · refreshed monthlyLatest procurement action
Sources: USASpending, FPDS, SAM.gov · Public-record facts + SCOUT analysis shown above; personalized scoring in SCOUT.
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