Contract facts
FederalCUSTOMER SERVICE REPRESENTATIVE CHATBOT INITIATIVE (CSR-CB) is a federal award for It Strategy And Modernization held by Chevo Consulting Ltd. Liability Company. Estimated value $2.1M ($2.1M obligated). Current period of performance ends May 8, 2025. Last award drew 2 bidders. Place of performance: ROCKVILLE MD. Related solicitation 2032H5-24-Q-00064.
CUSTOMER SERVICE REPRESENTATIVE CHATBOT INITIATIVE (CSR-CB)
Recompete timing
PublicCurrent PoP ended May 8, 2025 (510 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.
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Incumbent footprint
Public recordChevo Consulting Ltd. Liability Company — $70.1M obligated across 57 awards (firm-wide, all agencies) · lead buyer Department of Homeland Security (DHS).
Related awards
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Frequently asked questions
What is contract 2032H524F00283?
2032H524F00283 (Customer service representative chatbot) is a It Strategy And Modernization award with a potential value of $2.1M, currently held by Chevo Consulting Ltd. Liability Company. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
Which office awarded 2032H524F00283?
It Strategy And Modernization awarded 2032H524F00283 to Chevo Consulting Ltd. Liability Company (potential $2.1M).
Who is the incumbent on 2032H524F00283?
Chevo Consulting Ltd. Liability Company is the incumbent with $70.1M across 57 related awards in SCOUT’s public footprint. The current period of performance ends May 8, 2025.
When does Chevo Consulting Ltd. Liability Company’s 2032H524F00283 come up for recompete?
SCOUT tracks a period-of-performance end of May 8, 2025. Actual solicitation timing can shift with extensions, bridges, or consolidations.
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Compare plansData: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.