PrimeRFP SCOUT · Federal Contract Recompete Brief

CARE CONTACT CENTER

Contract19AQMM22C0031

CARE CONTACT CENTER is a federal 8AN award for Department of State (DOS) held by GREAT HILL SOLUTIONS, LLC. Estimated value $231.8M ($143.0M obligated). Current period of performance ends Dec 14, 2026. Last award drew 1 bidder.

$231.8M
Estimated Value
$143.0M
Obligated
Dec 14, 2026
PoP End / Expires
1
Bidders (last award)
Department of State (DOS)
Agency
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AnalysisPublic

GREAT HILL SOLUTIONS, LLC holds $451.9M across 88 federal awards, concentrated at Department of Defense (DOD). This PIID sits alongside 5 related awards in the incumbent pipeline. The prior award was single-bid — competitive dynamics may favor a challenge. Set-aside status: 8AN. Recompete timing centers on the Dec 14, 2026 PoP end — agencies typically plan 12–18 months ahead.

Contract facts8AN
Contract number19AQMM22C0031
AgencyDepartment of State (DOS)
IncumbentGREAT HILL SOLUTIONS, LLC
UEID3DYHNPJ6W14
NAICS541611
PSCR499
PoP end (current)Dec 14, 2026
Obligated$143.0M
Recompete timingPublic
Expiring in 140 days

Current PoP ends Dec 14, 2026 (140 days remaining). Agencies typically plan 12–18 months ahead — position before the PoP clock runs out.

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Incumbent footprintPublic record

GREAT HILL SOLUTIONS, LLC$451.9M obligated across 88 awards (firm-wide, all agencies) · lead buyer Department of Defense (DOD).

% of firm-wide obligated ($451.9M) · all agencies · Top 4 shown (93%); remaining ~7% is other agencies.
Department of State (DOS)$144.2M · 32%
Department of the Interior (DOI)$34.8M · 8%
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Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows. Register free to start exploring SCOUT →

Data as of · refreshed monthlyLatest procurement action
Sources: USASpending, FPDS, SAM.gov · Public-record facts + SCOUT analysis shown above; personalized scoring in SCOUT.
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