Contract facts
FederalCUSTOMER EXPERIENCE CAPACITY BUILDING AND SUPPORT is a federal award for Department of Commerce (DOC) held by Forrester Research, Inc. Estimated value $2.7M ($499K obligated). Current period of performance ends Aug 25, 2026 (potential Aug 25, 2029). Last award drew 1 bidder. Place of performance: CAMBRIDGE MA.
CUSTOMER EXPERIENCE CAPACITY BUILDING AND SUPPORT
Recompete timing
PublicCurrent PoP ended Aug 25, 2026 (37 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.
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Incumbent footprint
Public recordForrester Research, Inc — $29.6M obligated across 78 awards (firm-wide, all agencies) · lead buyer Department of Commerce (DOC).
Related awards
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Frequently asked questions
What is contract 1333BJ24F00234001?
1333BJ24F00234001 (Customer experience capacity building and) is a Department of Commerce (DOC) award with a potential value of $2.7M, currently held by Forrester Research, Inc. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
Which office awarded 1333BJ24F00234001?
Department of Commerce (DOC) awarded 1333BJ24F00234001 to Forrester Research, Inc (potential $2.7M).
Who is the incumbent on 1333BJ24F00234001?
Forrester Research, Inc is the incumbent with $29.6M across 78 related awards in SCOUT’s public footprint. The current period of performance ends Aug 25, 2026.
When does Forrester Research, Inc’s 1333BJ24F00234001 come up for recompete?
SCOUT tracks a period-of-performance end of Aug 25, 2026. Actual solicitation timing can shift with extensions, bridges, or consolidations.
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Compare plansData: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.