PrimeRFP SCOUT · Federal Contract Recompete Brief

70SBUR21F00000089 — CONTACT CENTER TIER 1 (CCT1)- THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE TIER 0 AND TIER 1 LEVEL SUPPORT FOR THE USCI…

CONTACT CENTER TIER 1 (CCT1)- THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE TIER 0 AND TIER 1 LEVEL SUPPORT FOR THE USCI… is a federal award for Department of Homeland Security (DHS) held by CSRA LLC. Estimated value $167M ($153M obligated). Current period of performance ends Aug 12, 2026. Last award drew 3 bidders.

$167M
Estimated Value
$153M
Obligated
Aug 12, 2026
PoP End / Expires
3
Bidders (last award)
CSRA LLC
Incumbent

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Analysis

Public

CSRA LLC holds $110.2M across 74 federal awards, concentrated at General Services Administration (GSA). This PIID sits alongside 4 related awards under parent GS35F393CA. Competition previously drew 3 offers. PoP ended Aug 12, 2026 — the usual 12–18 month planning window is closed; recompete action looks late or overdue.

Contract facts

Federal
Contract number70SBUR21F00000089
AgencyDepartment of Homeland Security (DHS)
IncumbentCSRA LLC
UEIVSFCW25ZAE49
NAICS541511
PSCR426
Parent IDIQ / IDVGS35F393CA
PoP end (current)Aug 12, 2026
Obligated$153M

CONTACT CENTER TIER 1 (CCT1)- THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE TIER 0 AND TIER 1 LEVEL SUPPORT FOR THE USCIS CONTACT CENTER BY ASSISTING THE PUBLIC WITH INFORMATION ON IMMIGRATION RELATED SERVICES AND BENEFITS.

Recompete timing

Public
Past PoP end (5 days ago)

Current PoP ended Aug 12, 2026 (5 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.

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Incumbent footprint

Public record

CSRA LLC$110.2M obligated across 74 awards (firm-wide, all agencies) · lead buyer General Services Administration (GSA).

% of firm-wide obligated ($110.2M) · all agencies
General Services Administration (GSA)$75.8M · 69%Department of Defense (DOD)$38.4M · 35%
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Frequently asked questions

What is contract 70SBUR21F00000089?

70SBUR21F00000089 (CONTACT CENTER TIER 1 (CCT1)- THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE TIER 0 AND TIER 1 LEVEL SUPPORT FOR THE USCI…) is a Department of Homeland Security (DHS) award with an estimated value of $167M, currently held by CSRA LLC. Figures are USASpending-sourced public-record facts normalized by PrimeRFP SCOUT.

Who is the incumbent on 70SBUR21F00000089?

CSRA LLC is the incumbent with $110.2M across 74 related awards in SCOUT’s public footprint. The current period of performance ends Aug 12, 2026.

When does 70SBUR21F00000089 come up for recompete?

SCOUT tracks a period-of-performance end of Aug 12, 2026. Actual solicitation timing can shift with extensions, bridges, or consolidations.

Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows. Explore it live — $90 Pilot →

Data as of · refreshed monthlyLatest procurement action
Sources: USASpending, FPDS, SAM.gov · Public-record facts + SCOUT analysis shown above; personalized scoring in SCOUT.
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