Contract facts
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T-METRICS AUTOMATED CALL DISTRIBUTION (ACD) SOFTWARE SUBSCRIPTION FOR MULTIPLE AIR FORCE/AIR NATIONAL GUARD SITES is a federal award for Fa8218 Aflcmc Hbzk held by T-Metrics Inc. Estimated value $10.2M ($3.8M obligated). Current period of performance ends Mar 30, 2026. Last award drew 1 bidder. Place of performance: CHARLOTTE NC.
T-METRICS AUTOMATED CALL DISTRIBUTION (ACD) SOFTWARE SUBSCRIPTION FOR MULTIPLE AIR FORCE/AIR NATIONAL GUARD SITES
Recompete timing
PublicCurrent PoP ended Mar 30, 2026 (145 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.
Incumbent footprint
Public recordT-Metrics Inc — $6.0M obligated across 28 awards (firm-wide, all agencies) · lead buyer Department of Defense (DOD).
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Frequently asked questions
What is contract FA821821F0019?
FA821821F0019 (ACD t-metrics automated CALL distribution) is a Fa8218 Aflcmc Hbzk award with a potential value of $10.2M, currently held by T-Metrics Inc. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
What is FA8218-21-F-0019?
FA8218-21-F-0019 is the dashed form of PIID FA821821F0019 (ACD t-metrics automated CALL distribution), held by T-Metrics Inc. Same award — SCOUT canonicalizes compact, dashed, and parent-child identifiers to one brief.
Which office awarded FA821821F0019?
Fa8218 Aflcmc Hbzk awarded FA821821F0019 to T-Metrics Inc (potential $10.2M).
Who is the incumbent on FA821821F0019?
T-Metrics Inc is the incumbent with $6.0M across 28 related awards in SCOUT’s public footprint. The current period of performance ends Mar 30, 2026.
When does T-Metrics Inc’s FA821821F0019 come up for recompete?
SCOUT tracks a period-of-performance end of Mar 30, 2026. Actual solicitation timing can shift with extensions, bridges, or consolidations.
Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.