Contract facts
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TSA CONTACT CENTER (TCC) IS TO PROVIDE A WIDE RANGE OF AUTOMATED AND MANUAL CUSTOMER SUPPORT SERVICES TO RESPOND TO INQ… is a federal SBA award for Workforce&Enterprise Operations held by Kech, Inc. Estimated value $37.9M ($33.3M obligated). Current period of performance ends Apr 14, 2027 (potential Apr 14, 2028). Last award drew 6 bidders. Place of performance: WILLIAMSBURG, KY.
TSA CONTACT CENTER (TCC) IS TO PROVIDE A WIDE RANGE OF AUTOMATED AND MANUAL CUSTOMER SUPPORT SERVICES TO RESPOND TO INQUIRIES ABOUT TSA PROGRAMS AND POLICIES.
Recompete timing
PublicCurrent PoP ends Apr 14, 2027 (196 days remaining). Agencies typically plan 12–18 months ahead — at 6.4 months out, that window is already open. The buying decision is likely already in motion.
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Incumbent footprint
Public recordKech, Inc — $47.6M obligated across 5 awards (firm-wide, all agencies) · lead buyer Department of Homeland Security (DHS).
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Frequently asked questions
What is contract 70T01023F5600N001?
70T01023F5600N001 (TCC and support services) is a Workforce&Enterprise Operations award with an estimated value of $37.9M, currently held by Kech, Inc. Figures are USASpending-sourced public-record facts plus SCOUT recompete analysis.
Which office awarded 70T01023F5600N001?
Workforce&Enterprise Operations awarded 70T01023F5600N001 to Kech, Inc.
Who is the incumbent on 70T01023F5600N001?
Kech, Inc is the incumbent with $47.6M across 5 related awards in SCOUT’s public footprint. The current period of performance ends Apr 14, 2027.
When does Kech, Inc’s 70T01023F5600N001 come up for recompete?
SCOUT tracks a period-of-performance end of Apr 14, 2027. Actual solicitation timing can shift with extensions, bridges, or consolidations.
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Compare plansData: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows.