Analysis
PublicSERCO INC. holds $3.6B across 1,036 federal awards, concentrated at Department of Defense (DOD). This PIID sits alongside 5 related awards under parent GS00Q14OADU132. The prior award was single-bid — competitive dynamics may favor a challenge. Recompete timing centers on the Jul 3, 2027 PoP end — agencies typically plan 12–18 months ahead.
Contract facts
FederalTHIS TO IS TO IMPROVE CUSTOMER SERVICE SCORES REPORTED BY A 3RD-PARTY VENDOR WHO COMPLETES A QUARTERLY PARTICIPANT CALLER SURVEY. PSD SEEKS TO IMPROVE CX BY REDUCING THE NUMBER OF CONTACTS & PAPER FORMS CUSTOMERS COMPLETE TO FULFILL REQUESTS.
Recompete timing
PublicCurrent PoP ends Jul 3, 2027 (320 days remaining). Agencies typically plan 12–18 months ahead — at 10.5 months out, that window is already open. The buying decision is likely already in motion.
Watch this contract — one email →Incumbent footprint
Public recordSERCO INC. — $3.6B obligated across 1,036 awards (firm-wide, all agencies) · lead buyer Department of Defense (DOD).
Related awards
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Frequently asked questions
What is contract 16PBGC24F0050?
16PBGC24F0050 (THIS TO IS TO IMPROVE CUSTOMER SERVICE SCORES REPORTED BY A 3RD-PARTY VENDOR WHO COMPLETES A QUARTERLY PARTICIPANT CALLER SURVEY. PSD SEEKS TO IMPROVE CX BY REDUCING THE NUMBER OF CONTACTS & PAPER FORMS CUSTOMERS COMPLETE TO FULFILL REQUESTS.) is a Pension Benefit Guaranty Corporation (PBGC) award with an estimated value of $362.3M, currently held by SERCO INC.. Figures are USASpending-sourced public-record facts normalized by PrimeRFP SCOUT.
Who is the incumbent on 16PBGC24F0050?
SERCO INC. is the incumbent with $3.6B across 1036 related awards in SCOUT’s public footprint. The current period of performance ends Jul 3, 2027.
When does 16PBGC24F0050 come up for recompete?
SCOUT tracks a period-of-performance end of Jul 3, 2027. Actual solicitation timing can shift with extensions, bridges, or consolidations.
Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows. Explore it live — $90 Pilot →