PrimeRFP SCOUT · Federal Contract Recompete Brief · OASIS

THIS TO IS TO IMPROVE CUSTOMER SERVICE SCORES REPORTED BY A 3RD-PARTY VENDOR WHO COMPLETES A QUARTERLY PARTICIPANT CALLER SURVEY. PSD SEEKS TO IMPROVE CX BY REDUCING THE NUMBER OF CONTACTS & PAPER FORMS CUSTOMERS COMPLETE TO FULFILL REQUESTS.

Contract16PBGC24F0050

THIS TO IS TO IMPROVE CUSTOMER SERVICE SCORES REPORTED BY A 3RD-PARTY VENDOR WHO COMPLETES A QUARTERLY PARTICIPANT CALLER SURVEY. PSD SEEKS TO IMPROVE CX BY REDUCING THE NUMBER OF CONTACTS & PAPER FORMS CUSTOMERS COMPLETE TO FULFILL REQUESTS. is a federal award for Pension Benefit Guaranty Corporation (PBGC) held by SERCO INC.. Estimated value $238M ($96M obligated). Current period of performance ends Jul 3, 2026 (potential Jul 3, 2029). Last award drew 1 bidder. Place of performance: WASHINGTON DC. Related solicitation 16PBGC24R0001.

$238M
Estimated Value
$96M
Obligated
Jul 3, 2026
PoP End / Expires
1
Bidders (last award)
SERCO INC.
Incumbent
Pension Benefit Guaranty Corporation (PBGC)
Agency
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AnalysisPublic

SERCO INC. holds $3.6B across 1,036 federal awards, concentrated at Department of Defense (DOD). This PIID sits alongside 5 related awards under parent GS00Q14OADU132. The prior award was single-bid — competitive dynamics may favor a challenge. PoP ended Jul 3, 2026 — the usual 12–18 month planning window is closed; recompete action looks late or overdue.

Contract factsFederal
Contract number16PBGC24F0050
AgencyPension Benefit Guaranty Corporation (PBGC)
IncumbentSERCO INC.
CAGE022Q2
UEIDKJ1R5ABCN48
NAICS541330
PSCR499
VehicleOASIS
Parent IDIQ / IDVGS00Q14OADU132
Place of performanceWASHINGTON DC
Pricing typeFirm Fixed Price
Extent competedFull And Open Competition
Related solicitation16PBGC24R0001
PoP startJul 4, 2024
PoP end (current)Jul 3, 2026
PoP end (w/ options)Jul 3, 2029
Obligated$96M
Current value$97M
Potential value$238M

THIS TO IS TO IMPROVE CUSTOMER SERVICE SCORES REPORTED BY A 3RD-PARTY VENDOR WHO COMPLETES A QUARTERLY PARTICIPANT CALLER SURVEY. PSD SEEKS TO IMPROVE CX BY REDUCING THE NUMBER OF CONTACTS & PAPER FORMS CUSTOMERS COMPLETE TO FULFILL REQUESTS.

Recompete timingPublic
Past PoP end (24 days ago)

Current PoP ended Jul 3, 2026 (24 days ago). The usual 12–18 month agency planning window is closed — recompete action looks late / overdue relative to a normal cycle. Watch for bridge orders, follow-ons, or a new solicitation.

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Incumbent footprintPublic record

SERCO INC.$3.6B obligated across 1,036 awards (firm-wide, all agencies) · lead buyer Department of Defense (DOD).

% of firm-wide obligated ($3.6B) · all agencies · Top 4 shown (94%); remaining ~6% is other agencies.
Pension Benefit Guaranty Corporation (PBGC)$128.0M · 4%
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Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows. Register free to start exploring SCOUT →

Data as of · refreshed monthlyLatest procurement action
Sources: USASpending, FPDS, SAM.gov · Public-record facts + SCOUT analysis shown above; personalized scoring in SCOUT.
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