PrimeRFP SCOUT · Federal Contract Recompete Brief · CIO-SP3

LEVEL 1 CALL CENTER SUPPORT SERVICES

Contract70CMSD23FR0000001

LEVEL 1 CALL CENTER SUPPORT SERVICES is a federal award for Department of Homeland Security (DHS) held by INSIGHT TECHNOLOGY SOLUTIONS, LLC. Estimated value $19M ($15M obligated). Current period of performance ends Sep 29, 2026 (potential Oct 31, 2027). Last award drew 8 bidders. Place of performance: VIENNA VA.

$19M
Estimated Value
$15M
Obligated
Sep 29, 2026
PoP End / Expires
8
Bidders (last award)
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AnalysisPublic

INSIGHT TECHNOLOGY SOLUTIONS, LLC holds $51.3M across 30 federal awards, concentrated at Department of Homeland Security (DHS). This PIID sits alongside 3 related awards under parent 75N98120D00163. Competition previously drew 8 offers. Recompete timing centers on the Sep 29, 2026 PoP end — agencies typically plan 12–18 months ahead.

Contract factsFederal
Contract number70CMSD23FR0000001
AgencyDepartment of Homeland Security (DHS)
IncumbentINSIGHT TECHNOLOGY SOLUTIONS, LLC
CAGE3A3N2
UEIGGUKWUUBXYR3
NAICS541512
PSCDE01
VehicleCIO-SP3
Parent IDIQ / IDV75N98120D00163
Place of performanceVIENNA VA
Pricing typeFirm Fixed Price
Extent competedFull And Open Competition After Exclusion Of Sources
PoP startNov 1, 2022
PoP end (current)Sep 29, 2026
PoP end (w/ options)Oct 31, 2027
Obligated$15M
Current value$15M
Potential value$19M
Recompete timingPublic
Expiring in 64 days

Current PoP ends Sep 29, 2026 (64 days remaining). Agencies typically plan 12–18 months ahead — position before the PoP clock runs out.

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Incumbent footprintPublic record

INSIGHT TECHNOLOGY SOLUTIONS, LLC$51.3M obligated across 30 awards (firm-wide, all agencies).

Sole agency: Department of Homeland Security (DHS)
Department of Homeland Security (DHS)$51.3M · 100% of firm total
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Data: Showing contracts ≥ $100K from federal procurement records (FPDS-NG, SAM.gov, and related repositories), normalized by PrimeRFP SCOUT. Each row keyed by Award ID (PIID); task orders appear as independent rows. Register free to start exploring SCOUT →

Data as of · refreshed monthlyLatest procurement action
Sources: USASpending, FPDS, SAM.gov · Public-record facts + SCOUT analysis shown above; personalized scoring in SCOUT.
primerfp.com/intel/contract/75N98120D00163-70CMSD23FR0000001