Who We Are and Scope of this Privacy Policy

We are Monmouth Technology, LLC., a U.S. company, (DBA) PrimeRFP collectively referred to as "PrimeRFP" or "Prime RFP" in this Privacy Policy. Our Software-as-a-Service ("Services") are used to simplify how people manage their data, documents and connect with each other and the world around them to drive secure sharing and  interactions, deepen relationships, and create better outcomes for professionals and businesses.

In this Privacy Policy, we explain what personal data we collect from visitors to the PrimeRFP websites and/or properties that link to this Privacy Policy and how we use such personal data.

It is important to note that this Privacy Policy does not apply to any other data, such as any personal data that may be included in the files, documents, recordings, chat logs, transcripts, and similar data that we maintain on our customers' behalf, as well as any other information our customers may upload to their PrimeRFP account(s) in connection with their use of our Services or information gathered from other channels, such as publicly available sources. For the avoidance of doubt, we process customer Content, including any personal data which may be included therein, solely for the purpose of providing and operating our Services to our customers and only in accordance with their written instructions, which typically take the form of our https://primerfp.com/terms and/or any similar written agreement between PrimeRFP and our customer. Data Categories and Collection Purposes

When you visit our website(s) and/or use our Services, you provide the following categories of personal data to us:

• Customer Account and Registration Data is data you provide when you create your account with us, request support or technical assistance, or register for events, and surveys, which typically include first and last name, billing data, and a valid email address. We need this data to provide the Services to you, to maintain and support your account, as well as to collect payment.

• Service Data (including Session, Location and Usage data):When you visit our websites and use our Services, we receive data that you or others voluntarily enter, including on schedules and attendee lists, as well as data that is automatically logged by the website or Service - for example, duration of session, connections made, hardware, equipment and devices used, IP addresses, location, language settings, operating system used, unique device identifiers and other diagnostic data. We need this information to provide, operate, and improve our Services. We collect location-based data for the purpose of providing, operating, and supporting the Service and for fraud prevention and security monitoring; you can disable location data transmission on mobile devices at any time by disabling location services from the settings menu on your device.

We strive to limit the types and categories of personal data that is collected from, and processed on behalf of, our users to include only information which is necessary to achieve the purpose(s) for which it was collected and we do not use personal data for additional purpose(s) which are incompatible with their initial collection. In other words, we have measures and policies in place designed to ensure that we only collect and process information from our users that we believe is necessary to operate and provide them with a world-class Service.  

How We Use Your Data  

We use the data we collect from visitors to our websites to: (a) provide and operate our Services; (b) address and respond to service, security, and customer support needs; (c) detect, prevent, or otherwise address fraud, security, unlawful, or technical issues; (d) comply with applicable laws and administrative requests, protect our rights, assert and defend against claims; (e) fulfill contracts; (f) maintain and improve our Services; (g) provide analysis or valuable data back to our customers and users; (h) assess the needs of your business to determine and promote other PrimeRFP products which we believe may be helpful to you; (i) provide product updates, marketing communications, and service data; (j) conduct research and analysis for business planning and product development; (k) display content based upon your interests; and (l) to the extent permitted by law, we may combine, correct, and enrich personal data that we receive from you with data about you from other sources, including publicly available databases or from third parties to update, expand, and analyze our records, identify new prospects for marketing, and provide products and Services that may be of interest to you.  

Analytics, Cookies and Other Web Site Technologies  

We continuously improve our websites and Services through the use of first- and third-party cookies and other web analytics tools, which help us understand how our visitors use our websites, desktop tools, and mobile applications, what webpages, features and functions they like and dislike, and where they may have run into problems which need to be addressed.

Social Media: Many of our websites may include social media features, such as Facebook, Google, and Twitter "share" buttons. If you use these features they may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly – you can exercise your rights with respect to the use of this data as specified in the "Exercising Choice" section below. These services will also authenticate your identity and provide you the option to share certain personal data with us such as your name and email address to pre-populate our sign-up form or provide feedback. Your interactions with these features are governed by the Privacy Policy of the third-party company providing them.

Exercising Choice

We do not currently respond to web browser "do not track" signals or similar mechanisms. You may also exercise your rights as follows.

• If you wish to not have the information these technologies collect used for the purpose of serving you targeted ads, you may email privacy@primerfp.com.

• The Help Menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether.

You can still view our websites if you choose to set your browser to refuse all cookies; however, you will need to keep certain cookies enabled to establish an account or to install the Services.

Data Sharing  

We share your personal data: (a) with our affiliated companies and subsidiaries which are directly or indirectly owned by our parent company, PrimeRFP, LLC.; (b) at your direction, with separate, specific notice to you, or with your consent; (c) with third-party service providers under appropriate confidentiality and data privacy obligations (only for the purposes identified in Section 3, "How We Use Your Data"); (d) in connection with a merger, divestiture, acquisition, reorganization, restructuring, financing transaction or sale of assets pertaining to a business line; and (e) as required by law or administrative order, to assert claims or rights, or to defend against legal claims.

To the extent PrimeRFP uses its affiliates or third-party providers in the provision and operation of its Services and processing of any Content, including any personal data therein, it discloses those parties in the applicable Affiliate and/or Sub-processor Disclosure in its https://primerfp.com/privacy 

Security  

PrimeRFP has implemented a comprehensive data privacy and security program which includes appropriate technical and organizational measures designed to safeguard and protect the personal, identifiable, and/or confidential information we collect or you share with us. PrimeRFP's operations, on a product and/or suite-specific basis, have been built to recognized security standards and controls, including SOC2 Type II, SOC3, and ISO 27001.

To learn about PrimeRFP's Service-specific security and privacy measures and certifications, please visit the https://primerfp.com/privacy  Privacy Frameworks

PrimeRFP is headquartered in the United States of America. Information that we collect and maintain may be transferred to, or controlled and processed in, the United States and/or other countries around the world.

To learn more about how PrimeRFP protects personal data, review and execute appropriate data processing addendums (where relevant), as well as review locations where PrimeRFP may process your personal data through its affiliated companies or third-party subprocessors (when PrimeRFP acts as a data processor, service provider, and/or the applicable legal equivalent), please visit the Product Resources section of the https://primerfp.com/privacy.

Changes

We update this Privacy Policy from time-to-time to reflect changes to our personal data handling practices or respond to new legal requirements and will post updates here. However, if we make any material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website. We encourage you to periodically review this page for the latest information on our privacy practices.

Children's Privacy

PrimeRFP webpages are intended for general audiences – we do not seek through our sites to gather personal data from or about persons that are sixteen (16) years of age or younger. If you inform us or we otherwise become aware that we have unintentionally received personal data from an individual under the age of sixteen (16), we will delete this information from our records.

Access Requests

PrimeRFP respects your control over your information and, upon request, we will confirm whether we hold or are processing information that we have collected from you. You also have the right to amend or update inaccurate or incomplete personal data, request deletion of your personal data, or request that we no longer use it. Under certain circumstances we will not be able to fulfill your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event we will respond to your request within thirty (30) days and provide you an explanation.

Please note that for personal data about you that we have obtained or received for processing on behalf of a separate, unaffiliated entity – which determines the means and purposes of processing, all such requests should be made to that entity directly. We will honor and support any instructions they provide us with respect to your personal data.

Contact Us

If you have questions or requests relating to personal data or privacy, please contact us at privacy@primerfp.com.

If you wish to no longer receive marketing communications from us, you can opt-out of marketing by sending an email with ‘unsubscribe’ in the subject at  privacy@primerfp.com.